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Multi-Site Practice Prior Auth Case Study

How a multi-site practice eliminated PA bottlenecks and nurse burnout

See how a multi-site practice cut PA costs by 60% and gave nurses 300+ hours back with DCA automation.

Downloadable Resource

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60% Cost Reduction in Prior Authorization


How a multi-site practice eliminated PA bottlenecks and nurse burnout

Discover how a growing specialty practice used DCA's Prior Authorization Automation to cut costs, speed approvals, and give clinical staff hundreds of hours back for patient care.


The Client's Challenge: Scaling Pains and Spiraling Costs

A growing multi-site specialty practice struggled to keep up with prior authorization demands. Nurses spent over 20 hours per provider each week on manual PA processing, leading to delayed care, high denial rates, and significant operational costs.


Our Solution & The Results: Automation in Action

Digital Blue implemented DCA to automate the entire prior authorization lifecycle. The platform integrated directly with the practice’s EMR, automatically generating, submitting, and tracking PA requests while flagging complex cases for clinical review. Within three months, the practice reduced PA costs by 60%, accelerated approvals by 50%, and gave clinical staff back over 300 hours annually.The automation also improved first-pass approval rates by 50%, minimized rework, and restored trust among providers frustrated by the previous manual processes.


Key Impact:

  • 60% Cost Reduction

  • 50% Faster Approvals

  • 300+ Hours Saved Annually

Your New Patient's First Impression Shouldn't Be a 6-Week Wait

Turn a 6-week referral backlog into same-day patient contact. Our intelligent referral automation solution saves over one FTE of effort and eliminates referral leakage.

Free Your Team from Administrative Burden

The Digital Clinical Assistant (DCA) is a healthcare-native intelligent automation platform that eliminates up to 60% of administrative burden across referrals, prior authorizations, inbox management, lab processing, and patient records—without changing your EMR or disrupting workflows.

Clean, Compliant Patient Records—Effortlessly

Deactivate over 10,000 patient records in a few hours. Maintain a clean and reliable patient database while freeing up your team's time for critical tasks.

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